Privacy Policy
Introduction
This Privacy Policy explains how YD ELEARNING PROGRAMS LIMITED ("we", "us", "our") collects, uses, shares and protects personal data when you visit our websites and landing pages, register for or purchase our educational programs, contact us, or use WhatsApp support and our student community (together, the "Services"). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Cyprus.
Who We Are and How to Contact Us
The data controller is YD ELEARNING PROGRAMS LIMITED, registered in Cyprus under registration number HE 498797, with its registered address at Agias Elenis 2, 6th Floor, 1060 Nicosia, Cyprus. For any privacy question or request, email yosidror12345@gmail.com.
Personal Data We Collect
- Identity and contact data: name, email address, phone number and country.
- Transaction data: details of the programs you purchased, payment status and amounts. Card and bank details are processed by our payment processors and financing providers; we do not store full card numbers.
- Account and usage data: login details, lesson progress, course activity and the content you access.
- Communications: messages you send us by email, through forms, or via WhatsApp, and your participation in the student community.
- Technical data: IP address, device and browser type, pages visited and referral source, collected through cookies and similar technologies.
- Marketing preferences: your choices about receiving marketing messages.
We do not ask for, and you should not send us, account passwords, brokerage login details, or private keys for any trading or crypto account.
Sources of Personal Data
We collect personal data directly from you (for example, when you fill in a form, purchase a program or message us), automatically when you use our websites, and from service providers such as payment processors, financing providers, course hosting platforms and advertising partners.
Cookies, Pixels and Analytics
Our websites use strictly necessary cookies to function. With your consent, where required, we also use analytics and advertising technologies, such as pixels from advertising platforms, to understand how visitors use our pages and to measure and improve our advertising. You can withdraw consent or change your choices at any time through your browser settings or our cookie banner, where available.
How and Why We Use Personal Data
- To provide the Services and perform our contract with you: creating your account, giving you access to the program, WhatsApp support and the community, and processing payments.
- To communicate with you: answering questions, sending service messages and important updates.
- For our legitimate interests: securing the Services, preventing fraud and account sharing, handling chargebacks and disputes, and improving our content.
- With your consent: sending marketing emails, SMS or WhatsApp messages, and using non-essential cookies.
- To comply with legal obligations: accounting, tax, and responding to lawful requests from authorities.
Email, SMS, Phone and WhatsApp Communications
If you give us your consent, we may contact you by email, SMS, phone or WhatsApp with information about our programs. You can opt out at any time by using the unsubscribe link, replying STOP to an SMS, or emailing us. Service messages related to a program you purchased may still be sent after you opt out of marketing.
How We Share Personal Data
We share personal data only as needed to operate the Services, with:
- payment processors and buy-now-pay-later or financing providers, to process payments and installment plans;
- course hosting, landing page, email, and messaging platforms, including WhatsApp;
- analytics and advertising partners, where you have consented;
- professional advisers, such as accountants and lawyers;
- authorities, courts or regulators, where required by law or to protect our legal rights.
These recipients are bound to protect your data and to use it only for the purposes we specify, except where they act as independent controllers under their own privacy policies (for example, payment and financing providers).
We Do Not Sell Personal Data
We do not sell your personal data. Where advertising technologies are used with your consent, limited technical data may be shared with advertising platforms to measure and target advertising.
Data Retention
We keep personal data only for as long as needed for the purposes described above. Account and transaction records are generally kept for the duration of your access and for the period required by Cypriot accounting and tax law afterward. Marketing data is kept until you withdraw consent.
Data Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Data Transfers
Some of our service providers are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards, such as an adequacy decision or the European Commission's Standard Contractual Clauses.
Your Rights
Under the GDPR, you have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time without affecting earlier processing. To exercise these rights, email yosidror12345@gmail.com. We will respond within one month. You also have the right to complain to the Office of the Commissioner for Personal Data Protection in Cyprus or to the data protection authority in your country of residence.
Children's Privacy
The Services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Financial and Trading Information
Our Services are educational. We do not need, and do not request, access to your brokerage or crypto accounts or details of your personal investments. If you choose to share information about your own trades in WhatsApp or the community, it will be visible to the recipients of that message or group, so please share only what you are comfortable with.
Third-Party Websites and Platforms
Our Services may link to third-party websites and platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last updated" date.
Contact Us
YD ELEARNING PROGRAMS LIMITED
Company Registration No. HE 498797
Agias Elenis 2, 6th Floor, 1060 Nicosia, Cyprus
Email: yosidror12345@gmail.com
Phone: +1 817 803 8756